Smart check-in: your teams at the heart of the guest experience
Back office real-time features
Monitor all journeys from a single place with real-time features: performance dashboard, hardware supervision, notifications and ticketing.
Staff check-in Tablet
Offer a personalized and memorable check-in experience to your guests. Your reception staff also gets the power to increase hotel revenue.
Smartwatch check-in App
Be there for your guests when it really matters with our smartwatch check-in app and its real-time notification system.
Back office real-time features
Notification: email, sms or smartwatch notification system
Statistics: performance dashboard with alert triggers
Monitoring: real-time follow up or recording for all sessions and activities, hardware supervision
Ticketing: task ticketing and customer interaction management tools
All-in-one staff check-in tablet
A complete solution to offer personalized & memorable guest experience. E.g. Welcome your guests in the lobby with all your positive energy, offer them a drink & check them in!
Fast identification
Reception staff takes care of guests check-in with reservation number, name, password or QR code scan.
Administrative file
Reception staff registers the guest and companions information manually or with the ID scanner.
Upsell & upgrades
Reception staff also becomes a sales unit with a real role to play in order to increase hotel revenue.
Information
Don’t miss the opportunity to inform your guests about your rules, promotion, activities, local tips and more.
Integrated payment terminal
Guests pay the bill and enroll the credit card to automate the final payment at the check-out. The bill will be automatically emailed.
Integrated key card encoder
With the integrated key card encode, the receptionist prepares and delivers the key to your guests in less than 10 seconds.
Smartwatch check-in App
A new solution allowing teams to be at the heart of the customer experience and to bring human contact when it really matters. Discover its full potential with a concrete example:
An action triggers a notification
A loyal customer starts a new check-in session on site
Tabhotel sends a real-time notification
Mr Come Back, loyal customer started a check-in session
Your receptionist gets the notification
He offers the welcome experience package your hotel defined for loyal customers. Your guest appreciates this personalized treatment, the journey is starting on a positive and memorable moment.
Check-in with Love: Here is what our customers have to say about it!
Mobile and Kiosk check-in
« Nowadays, it is really important that a complete guest check-in process takes less than 2 minutes. Tabhotel made it possible for us »
Check-in kiosks, patient portal, smart orientation and queue management
« Competitors were not going further in the tools offered, with additional development to be done »
Mobile and Kiosk check-in
« Travellers’ habits and expectations are changing. Together with Tabhotel, we could adapt to those changes by designing and implementing a new check-in experience simple, smart and efficient »
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